Client Privacy Policy (PIPEDA)
Intent
EWYN® Studios International Inc. is committed to protecting personal information of clients and other external parties in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines standards for the collection, use, and disclosure of client personal information by the company.
Definitions
Personal information: Information about an identifiable individual.
Guidelines
In accordance with PIPEDA, EWYN® Studios International Inc. collects, uses, and discloses client personal information for legitimate business purposes that a reasonable person would consider appropriate in the circumstances.
Nicole Wreaks is responsible for the company’s privacy policies and practices. Any questions, concerns, or complaints regarding this policy can be addressed to them by emailing nicole.wreaks@ewynstudios.com
Collection and Use
Personal information is only collected when it serves a legitimate, reasonable business purpose. EWYN® Studios International Inc. collects the following personal information about clients and other third parties:
• Name
• Phone Number
• Email Address
• Address
• Financial Information
• Date of Birth
• Medical Information
• Weight Loss Results
• Client Photographs
This information is collected through clients completing either the Client Health History Form at the studio or the Online EWYN® Studios International Inc. Client Health Questionnaire.
Personal information collected by the company is used for the following purposes:
• Determine Eligibility
• Any/ All Medication Contraindications
• Determine Weight Loss and Wellness Goals
• Any/ All Medication Contraindications
• To Determine the Best Program and Supplements to Match Clients Needs.
Client personal information is used solely for the purpose it was collected. If it is to be used or disclosed for a reason other than which it was originally collected, the company first obtains the express consent of the person as required by law.
Disclosure
EWYN® Studios International Inc. does choose to share this personal information with other clients or third parties.
Personal information may be shared with other clients, Facebook, Instagram, TikTok, and Google. This information is shared only when EWYN® Studios International Inc. has signed consent from the client. EWYN® Studios International Inc. does not share information with clients or third parties when consent is not given.
Consent
EWYN® Studios International Inc. obtains consent from individuals to collect, use, and disclose personal information where required by law. The way consent is obtained varies depending on the circumstances and the type of personal information collected. The company makes all reasonable efforts to obtain express consent from clients before collecting, using, or disclosing their personal information. Express consent is obtained by signing a testimonial release form or, signing a release form virtually.
Individuals have the right to withdraw their consent at any time by providing there local EWYN® Studios International Inc. verbally, email or in writing. Individuals are informed of the implications of withdrawing their consent at the time of their request.
Safeguarding Personal Information
EWYN® Studios International Inc. is responsible for the personal information in its possession and control, including information shared with a third party for processing. When information is shared with a third party, contracts are in place to ensure that information shared is adequately protected.
Personal information may be stored in physical or electronic files. The company safeguards personal information from unauthorized access, disclosure, use, or modification and against theft or loss regardless of the format in which it is stored. Appropriate safeguards are put in place based on the sensitivity of the information.
Personal information is protected through physical, organizational, and technical measures. Access to client personal information is restricted to employees and other agents of the company who require the information to perform their job duties, and to those otherwise authorized by law. The company’s computer network systems and databases are secured by complex passwords. Physical files are kept in locked filing cabinets within locked rooms. The company ensures that employees who handle client personal information are aware of and understand the importance of maintaining the confidentiality of such information.
EWYN® Studios International Inc. uses artificial intelligence tools for internal activities. EWYN® Studios International takes steps to protect the confidentiality of information entered into artificial intelligence tools, including removing personal information, as necessary. Employees are prohibited from entering confidential or proprietary information into artificial intelligence tools. In all instances, EWYN® Studios International Inc. follows its Client Privacy Policy, Website Privacy Policy and Data Security Policy.
The company retains personal information only for the duration it is needed. Once personal information is no longer required, it is destroyed promptly, safely, and securely. Where law requires that personal information be kept for a specified amount of time, the company complies with the applicable legislation.
Access to and Amending Personal Information
Clients may request access to their personal information held by the company. Written requests may be submitted to Nicole Wreaks at nicole.wreaks@ewynstudios.com . The company responds to all requests for access within thirty (30) days If the company denies a request for access to personal information, the company explains the reason for the refusal.
If an individual finds errors in their personal information, they may submit a request to have the company make any necessary corrections. The company updates any incorrect information as required and ensure the information is also updated by applicable third parties.